Terms of service

OVERVIEW

Welcome to Sepsu. Throughout these Terms, the terms "we", "us", and "our" refer to Sepsu, operated by VaatCraft OÜ. Sepsu operates this website, online store, and related services, including all information, content, features, tools, products, and services made available through the website (collectively, the "Services").

The Services are powered by Shopify, which provides the e-commerce platform that enables us to sell our products and services to you.

These Terms of Service ("Terms") govern your access to and use of the Services. By accessing, browsing, or using the Services, or by purchasing products from us, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms or our Privacy Policy, you must not use the Services.

Nothing in these Terms limits or excludes any rights granted to consumers under applicable consumer protection laws.

SECTION 1 - ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your country of residence or that you have obtained the consent of a parent or legal guardian.

To access certain features or make purchases, you may be required to provide information including your name, email address, billing address, shipping address, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

We reserve the right to refuse service, suspend accounts, or cancel orders where permitted by law.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate.

However, colors and product appearance may vary depending on your device, display settings, and other technical factors.

We reserve the right to modify, discontinue, or limit the availability of products at any time without prior notice.

Nothing in this section affects your statutory rights regarding product conformity, quality, or legal guarantees under applicable law.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase products from us.

An order is not accepted until we send you an order confirmation or dispatch confirmation. We reserve the right to reject or cancel orders where necessary, including in cases of pricing errors, suspected fraud, product unavailability, or other legitimate business reasons.

If an order is cancelled after payment has been received, any amount paid will be refunded using the original payment method.

You are responsible for ensuring that all information provided during checkout is accurate and complete.

Consumer purchases are additionally subject to our Refund Policy and any mandatory rights provided by applicable law.

SECTION 4 - PRICES, TAXES, AND BILLING

All prices displayed on the website are shown in the currency indicated at checkout.

[VAT wording if applicable.]

Shipping charges, duties, customs charges, and other fees may be added during checkout or may be payable upon import, depending on the destination country and applicable regulations.

For deliveries outside the European Union, including the United Kingdom, Norway, and Switzerland, import duties, taxes, customs charges, and administrative fees may apply and are the responsibility of the customer unless otherwise expressly stated.

We reserve the right to modify prices at any time. Any changes will not affect orders that have already been accepted.

You agree to provide current, complete, and accurate payment and billing information.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

While we make reasonable efforts to dispatch orders promptly, delays may occur due to shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control.

For consumer purchases, risk of loss or damage to goods passes to you when you, or a person designated by you, take physical possession of the goods.

Ownership of products transfers to you once full payment has been received and the products have been delivered, unless otherwise required by applicable law.

SECTION 6 - RIGHT OF WITHDRAWAL AND RETURNS

If you are a consumer residing in the European Union or European Economic Area, you may have a legal right to withdraw from your purchase within 14 days of receiving the goods without giving any reason, subject to legal exceptions.

Details regarding returns, exchanges, withdrawal rights, refunds, and any applicable exclusions are provided in our Refund Policy.

Nothing in these Terms limits your statutory consumer rights.

SECTION 7 - INTELLECTUAL PROPERTY

All content available through the Services, including text, graphics, logos, images, product descriptions, videos, designs, trademarks, and software, is owned by or licensed to Sepsu and is protected by applicable intellectual property laws.

You may access and use the Services solely for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, publish, transmit, create derivative works from, or exploit any content without our prior written consent.

All rights not expressly granted are reserved.

SECTION 8 - OPTIONAL TOOLS

The Services may provide access to third-party tools and services.

Such tools are provided for convenience only. We do not control or monitor these tools and are not responsible for their operation, availability, content, or performance.

Your use of third-party tools is at your own risk and subject to the terms and conditions of the relevant third-party provider.

SECTION 9 - THIRD-PARTY LINKS

The Services may contain links to third-party websites or services.

We are not responsible for the content, policies, products, or services offered by third parties.

Accessing third-party websites is done at your own risk.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Our online store is hosted by Shopify.

Any purchase you make through this website is made directly with Sepsu and not with Shopify.

To the extent permitted by law, Shopify shall not be responsible for any products sold through the Services or any disputes arising between you and Sepsu.

SECTION 11 - PRIVACY

Your submission of personal information through the Services is governed by our Privacy Policy.

By using the Services, you acknowledge that certain information may be processed by Shopify and our service providers for the purpose of operating the store, processing payments, delivering orders, and providing customer support.

SECTION 12 - FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, ideas, or other feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute such content for purposes related to our business and Services.

You represent that any content you submit is lawful, accurate, and does not infringe the rights of any third party.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 13 - ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or other information at any time.

If an error affects your order, we will contact you and provide an opportunity to confirm or cancel the order.

SECTION 14 - PROHIBITED USES

You may not use the Services:

  • for any unlawful purpose;
  • to infringe intellectual property rights;
  • to transmit malware or harmful code;
  • to interfere with the operation or security of the Services;
  • to collect personal information without authorization;
  • to engage in fraudulent, deceptive, or abusive conduct;
  • to scrape, harvest, or extract data from the Services without our permission;
  • to use automated systems in a manner that imposes unreasonable burdens on our infrastructure.

We may suspend or terminate access for violations of these Terms.

SECTION 15 - AGENTS AND AUTOMATED ACCESS

Any automated tools, bots, software agents, or AI systems accessing the Services must comply with applicable laws and our technical restrictions.

We reserve the right to limit, block, or prohibit automated access where necessary to protect the Services, customers, or business operations.

SECTION 16 - TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including for violations of these Terms, suspected fraud, abuse, or unlawful activity.

Termination will not affect rights and obligations that arose before termination.

SECTION 17 - DISCLAIMER OF WARRANTIES

The Services and informational content are provided on an "as available" basis.

To the maximum extent permitted by law, we disclaim warranties that are not expressly required by applicable law.

Nothing in these Terms excludes, limits, or affects any statutory rights, legal guarantees, or consumer protections that cannot legally be excluded or limited.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sepsu shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, or business opportunities arising from your use of the Services.

Our total liability arising from any claim relating to the Services or products purchased through the Services shall not exceed the amount paid by you for the relevant product giving rise to the claim.

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • defective products where liability cannot legally be excluded;
  • breaches of mandatory consumer protection laws; or
  • any liability that cannot legally be limited or excluded.

SECTION 19 - INDEMNIFICATION

You agree to indemnify and hold harmless Sepsu, its directors, officers, employees, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from your breach of these Terms or your unlawful use of the Services.

This section does not apply where prohibited by applicable consumer protection laws.

SECTION 20 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 21 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services.

SECTION 22 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations where permitted by law.

SECTION 23 - GOVERNING LAW AND DISPUTES

These Terms shall be governed by and construed in accordance with the laws of Estonia.

If you are a consumer, nothing in these Terms deprives you of any mandatory consumer protections available under the laws of your country of residence.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Estonia, unless applicable consumer protection laws provide otherwise.

Consumers are encouraged to contact us first so that we may attempt to resolve any dispute informally.

SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms from time to time.

Material changes will be posted on this page and will become effective on the date stated in the updated Terms.

Your continued use of the Services after such changes become effective constitutes acceptance of the revised Terms.

SECTION 25 - CONTACT INFORMATION

Questions regarding these Terms may be directed to:

VaatCraft OÜ
Registry Code: 14262784
Pikk 64e, Kuressaare, 93815, Estonia
Email: info.sepsu@gmail.com
Phone: +372 59051565